Frequently Asked Questions

How Do I Place An Order?

When you click "Buy now", you will be taken to our Order Form. Please fill in your contact information and shipping address below. When you are done, click "Make Payment", and you will be forwarded to the secure page to make the payment using your credit card. At this point, you will submit your order for processing.

What forms of payment does your site accept?

You can make a purchase in our store using VISA CREDIT/DEBIT CARDS and AMEX/DINNERS CLUB CREDIT CARDS. Payments are processed on-line. It usually takes not more than 2 days for credit cards processing operations. When orders are accepted and processed, customers receive notifications sent automatically with their order details. Payment options provided on our web site are safe and secure. All account information is kept strictly confidential in our processing company's data base. For any further inquiries regarding your purchase, you may contact us at support@BuyAteronon.net

Are credit card transactions over the Internet safe?

We use SSL secure to collect any confidential data.

What is your cancellation policy?

You may cancel your order before your order is shipped by sending us an e-mail message. We can not accept order cancellation once the order is shipped. Any chargebacks / disputes to credit cards without communicating with us first will be treated as Fraudulent. All details, including original order form, Terms and Conditions, username, IP addresses and access logs bearing members IP addresses and/or e-mail addresses and username will be forwarded to the issuing Credit Card Company (Fraud Division), FBI (Credit Card Fraud Division) and all Credit Reference Agencies which will probably result in a query into members credit card payment habits. Credit Card Fraud is a serious crime and will not be tolerated.

Refund and returns

You can not return your medication for a refund. We are unable to accept returned prescription medications. Please note: If your parcel is seized by the Customs, please inform us via an e-mail about the situation occurred and we will do our best to solve the problem.

How could I contact your store?

If you have any questions, please don't hesitate to contact us anytime and we'll respond to your e-mail within 24 hours. Your valued comments, suggestions and feedback would also be appreciated. If you have any questions or concerns about our policies, please let us know so we can help you or you could access our FAQ for more information.

Why does email sent to me not arrive?

Dear users of AOL e-mails!
You might not be getting our Customer Support e-mails due to some reasons (you blocked our e-mail address/it is tagged as a Junk mail or it is in your Spam folder/ AOL/COX is blocking your correspondent's provider from sending mail due to complaints of abuse, etc). Such problems affect our service because our communication can be blocked nd we are not able to get in touch with you regarding your purchases. Therefore, please make sure our messages get through. For AOL users having problems with mail being delivered, we kindly advise to follow the links listed below for further assistance:
http://postmaster.info.aol.com/faq/memberfaq.html#nomail
http://members.aol.com/adamkb/aol/mailfaq/
For more help you may contact AOL/COX Customer support.

Please send the mails to: support@BuyAteronon.net